Support

Contact Support

If you are a Precision IT Consulting client, here are the different ways you can get support and more.

 

Icon Image with link to troubleshooting tech issues your self pageTroubleshooting Steps

If you are experiencing a technical issue, please try some of the following troubleshooting suggestions on our Start Here Page as these might save you some time and get you back up and running right away. Get help >

 

 

Submit a Service Request Form

If none of the troubleshooting suggestions work out and you have a technical issue that can be scheduled, please fill out the following Service Request form. Get help >

 

 

Employee New Hire & Off-boarding Request Forms

New Hire Form: For new hire setup requests, please provide a week’s notice and fill out the following form. Go Here >
Employee Offboarding Form: Please fill out the following form if you need us to offboard an employee. Go here >

 

Talk To Us

If your support request can not wait, please call our Help Desk to reach one of our Technicians and we will try and assist you right away or schedule a call back if appropriate. Please call us at (877) 800-6710 Option # 1 Service and Option #2 for Sales

 

 

Client Portal

If you are a client of Precision IT Consulting, then please then go to our Client Portal to submit a ticket and look up the status of any service tickets we are working on for your. If you are an Admin for your business, then you can go to your Client portal to submit tickets, look at the status all of your companies services requests, projects, recommendations and documentation. Please contact us if you need us to set this up for you. Login here>

 

Email Option

You can also email us your support request and this will automically open up a ticket for you in our system. Open up email link here >

 

 

Remote Assistance

If you are working with one of our Technicians or Engineers, go the the link below so we can get access to your system if requested by one of our support staff. Go here >