Client IT Support Options

Client Portal

  1. Go to our website www.precisionitconsulting.com hover over “Get Support” and select “Client Portal:
A screenshot of a website for san francisco it consulting

  2.  Click “Sign up”:

A man is sitting at a desk in an office with a computer.

  3. Fill out your information:

A screenshot of a sign up page on a website.

  4. Go back to the client portal and “Sign in”: 

A welcome to the new customer portal page with a picture of an office.

  5. If this is your first time logging into the portal, you may be prompted to confirm your email address:

Connectwise

  6. Check your inbox. Here’s an example of that confirmation email. Click the link:

A screenshot of a connectwise account welcome email

  7. You should see “Email successfully confirmed.”:

A white background with a blue stripe on it.

  8.  Go back to the Customer Portal sign in page and click “Sign in”:

A welcome to the new customer portal page with a picture of an office.

  9. Welcome to the client portal:

A computer screen shows a welcome to the new customer portal page.

  10. To view open tickets, click on the ticket icon to the left side:

A white screen with a red arrow pointing to a row of tickets.
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