IT News & Tips

It’s quite safe to say that we are now all immersed in a digital landscape. Digital tools and platforms are integrated into nearly every aspect of our lives, even in businesses. Cloud solutions (commonly referred to as "the cloud.") are now the cornerstone of efficiency and innovation—transforming operations, data storage, and delivery of services. As of 2023 data, 60% of all corporate data is stored in the cloud . And 89% of companies now utilize a multi-cloud approach, while 80% take a hybrid approach, using both public and private clouds . Whether you’re running a startup or a well-established company, the cloud can significantly influence your operational dynamics. So, should you take the leap? Let's take a closer look.

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Managing a large number of incoming support requests can overwhelm help desk staff and lead to longer response times.

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