Case Study: Managed IT Services for Caregiving Center

December 2, 2024

The Challenge

A nurse is talking to an elderly woman in a hospital bed.

The caregiving center sought a reliable Managed Services Provider (MSP) to support their IT infrastructure. Their objectives included hardware and software assessment, keeping their systems up-to-date, and ensuring detailed documentation, as their previous IT provider left poor records. This non-profit organization required a partner aligned with their mission to support families caring for brain-impaired adults.

The Solution

Precision IT Consulting stepped in as a trusted MSP, delivering:


  • Comprehensive hardware and software reviews.
  • Proactive updates to the IT infrastructure.
  • Detailed documentation of IT systems.
  • Fast and reliable issue resolution through a ticketing system and biweekly virtual meetings.

Services Used

  • Managed IT Services
  • IT Strategy Consulting

Results

The implementation led to:



  • Significant improvements in IT infrastructure.
  • Faster resolution of IT issues, with most tickets addressed within the same day.
  • Consistent biweekly support meetings to ensure seamless operations.
  • Elevated client satisfaction through professionalism and reliability.

Testimonial

"Precision IT Consulting has been very responsive. Every person on their team is professional and kind. They helped improve our IT infrastructure and keep it updated and documented."


Amber Henning, Director of Finance & Administration, Del Oro Caregiver Resource Center​​​

A man and a woman are shaking hands with a city skyline in the background.
March 29, 2025
We all want to work smarter, not harder. That's exactly why we've partnered with Produce8, the leaders in data analytics.
A person is typing on a laptop computer with a padlock on the screen.
February 24, 2025
Enhancing cybersecurity! Learn about our new partnership with Choice Cyber Solutions and how it strengthens data protection and security.
A person is plugging a cable into a server in a data center.
February 24, 2025
Exciting news! We’re partnering with Signal Solutions to enhance technology and innovation. Learn more about this collaboration.
More Posts
Share by: